Accessibility Policy

At My Practice Manager Ltd ("we," "our," or "us"), we are committed to ensuring our websitewww.mypracticemanager.co.uk and services are accessible to all users, including those with disabilities. This Accessibility Policy outlines our approach and commitment to digital accessibility.

1. Our Commitment

We aspire to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. As a dedicated team, we strive to ensure that our website and services are usable by as many people as possible, regardless of ability or technology.

2. How We Implement Accessibility

Our approach to accessibility includes:

• Automated Testing: We use automated tooling during the development process to identify and address accessibility issues.
• Ongoing Improvements: We continuously work to enhance the accessibility of our website and services, incorporating user feedback and evolving best practices.
• User Feedback: We value input from all users, including those with disabilities, and use this feedback to improve accessibility. We encourage you to report any issues as outlined in Section 3.
• We do not currently perform dedicated audits with disabled individuals, but rely on automated testing and user feedback.
• Issue Prioritization: We prioritize accessibility issues as we become aware of them.
• Third-Party Technology Assessment: We commit to not using third-party technologies if they cannot be made accessible.

3. Reporting Accessibility Issues

We are keen to ensure that there are no disability barriers to using our product. If you encounter any accessibility issues or barriers when using our website or services, please contact us at contact@mypracticemanager.co.uk.

We take all accessibility concerns seriously and will:

• Acknowledge your report promptly
• Investigate with the aim to resolve the issue
• For issues covered under WCAG 2.1 AA standards, we aim to implement a fix, even if this requires rework of our user interface
• For issues not covered under WCAG 2.1 AA standards, we will attempt to help you as best we can, though we cannot guarantee that we will be able to provide a complete solution
• Provide assistance or workarounds where possible

4. Assistance and Support

If you need help accessing any content on our website or have questions about our accessibility efforts, please contact our support team at contact@mypracticemanager.co.uk.

5. Continuous Improvement

We are committed to an ongoing process of improving accessibility. This includes:

• Regular reviews of our website and services
• Staff training on accessibility best practices
• Staying informed about new technologies and standards
• Incorporating accessibility considerations into our development process

6. Applicable Standards

We aspire to conform to level AA of the Web Content Accessibility Guidelines (WCAG) 2.1, which are internationally recognized guidelines for digital accessibility.

7. Changes to this Policy

We may update this Accessibility Policy from time to time to reflect changes in our practices, services, or legal obligations. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Accessibility Policy or need assistance, please contact us at:

My Practice Manager Ltd
contact@mypracticemanager.co.uk