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Policy Review Service

Your policies are probably out of date. Here is how to fix that.

CQC expects current, practice-specific policies that your staff actually know. If your last review was over twelve months ago, we can help.

11 compliance domains covered 4–6 weeks start to finish From £25 per policy area

11

compliance domains audited

4–6

weeks, start to finish

1 year

of Pro included

£25

per policy area, a la carte

What You Get

A complete audit of your policy library, not just a tick-box exercise

We assess every policy against the compliance domains CQC inspects, identify what is missing, rewrite what is out of date, and give your team the tools to stay compliant.

Domain audit

We map your existing policies against all GP practice compliance domains. You see exactly which domains are covered and which have gaps.

Gap report

A written report showing every gap in your policy library: missing policies, expired policies, and policies not customised to your practice. Each gap is prioritised by compliance risk.

Rewritten policies

Every policy that needs updating is rewritten to current standards — customised to your practice size, setting, and patient population. Not generic templates.

Staff quizzes

Short quizzes your team can complete to demonstrate they have read and understood key policies — the evidence CQC looks for.

Audit suggestions

Specific audit templates and schedules for policies that require ongoing monitoring, so you can demonstrate active compliance.

Managed library setup

All rewritten policies loaded into My Practice Manager with automated review reminders, version history, and read receipts. First year of Pro included.

See a Sample

What you actually receive

Here is an excerpt from a real gap report (details redacted). The complete deliverable covers all compliance domains with the same level of detail.

Domain: Infection Control

Sample
PolicyStatusIssuePriority
Infection Prevention and Control PolicyOutdatedLast reviewed March 2023. Does not reference updated NHSE IPC guidance (2025). Missing sections on respiratory hygiene and antimicrobial stewardship.High
Hand Hygiene PolicyMissingNo standalone hand hygiene policy found. Referenced briefly in general IPC policy but does not meet CQC expectation for a dedicated document.High
Sharps Injury PolicyCurrentReviewed January 2026. Meets requirements.
Clinical Waste Management PolicyOutdatedReferences pre-2024 waste classification categories. Needs updating to reflect current Environment Agency guidance.Medium

Recommended actions:

  1. Commission full rewrite of IPC policy to current NHSE standards (included in service)
  2. Create standalone hand hygiene policy (included in service)
  3. Update clinical waste management policy references (included in service)
  4. Schedule quarterly IPC audit using provided template

Every domain in your policy library receives this level of assessment. The final gap report is typically 15–25 pages depending on the size of your existing library.

Pricing

Two ways to get your policies right

Most Popular

Full Policy Review

£2,300+ VAT

Everything above — a complete audit of your policy library across all compliance domains, gap report, rewritten policies, staff quizzes, audit suggestions, and a year of Pro.

Typical engagement: 4–6 weeks from start to delivered library.

Book a Call to Get Started

Pro Subscription

From £540/year + VAT

Access My Practice Manager's AI policy generation, compliance library, document manager, read receipts, and CQC compliance check. Generate and manage your own policies with AI assistance across all 11 compliance domains.

Start with 3 free AI documents — no credit card required.

Start Free

Not sure which option is right? Book a call and we will walk you through both.

FAQ

Common questions

How long does the full policy review take?
Typically 4–6 weeks from start to finished library. The first two weeks are assessment and gap reporting. The remaining weeks are policy writing, quiz creation, and library setup. We work around your schedule — you do not need to set aside days for this.
What compliance domains do you cover?
All eleven domains that CQC assesses for GP practices: health and safety, infection control, information governance, clinical governance, medicines management, safeguarding, HR and workforce, patient experience, premises and equipment, organisational resilience, and access and inclusion.
What happens after the review is complete?
You receive all rewritten policies in My Practice Manager’s managed compliance library with automated review date reminders, version control, and staff read receipts. Your Pro subscription is included for the first year. After that, you can continue on Pro (from £540/year) to maintain the library, or export your policies and manage them however you prefer.
Can I just get individual policies reviewed instead of the full service?
Yes. Individual policy reviews are available at £25 per policy area. This includes assessment against current standards, a full rewrite if needed, and loading into your compliance library. There is no minimum order.
How does this compare to hiring a compliance consultant?
A traditional compliance consultant typically charges £1,000 or more for a policy review and delivers a Word document or PDF. Our service costs £2,300 for a more comprehensive engagement that includes gap analysis, rewritten policies, staff quizzes, audit templates, and a live managed library with ongoing reminders and version control. You get the expertise of a consultant plus the tooling to maintain compliance after the review is finished.
How does this compare to doing it myself?
You can absolutely do it yourself — that is what the Pro subscription is for. Many practice managers use the AI tools to generate and update their own policies. The full policy review service is for practices that want someone else to do the heavy lifting: the audit, the gap analysis, the rewriting, and the setup. It is the difference between having the tools and having the job done.
Do you work with practices outside England?
Currently the Policy Review Service is available for GP practices in England, as our compliance library and gap analysis are aligned to CQC standards and NHSE guidance. If you are in Scotland, Wales, or Northern Ireland, book a call and we can discuss whether the service fits your regulatory framework.

Ready to get your policies sorted?

Book a 30-minute call to discuss your practice's policy library. We will give you an honest assessment of whether the full review or the self-service tools are the right fit — no obligation, no pressure.