GP Practice Management Advice Articles
Helpful information and guidance for general practice
16/02/2026Improving Significant Event Analysis in Your GP Practice: A Complete Implementation Plan
Build a high-volume SEA system with event triage, proportionate investigation, near-miss capture, and LFPSE integration that turns learning into lasting change
01/02/2026Improving Complaints Handling in Your GP Practice: A Complete Implementation Plan
Build a systematic complaints triage system with claims-and-harms analysis, theme tracking, and AI-safe response workflows that satisfy CQC and reduce escalations
27/01/2026Your PPG is a free focus group: here's how to use it
PPGs are free patient insight, but most practices underuse them. Practical tips for running fewer, better meetings and getting feedback you can actually act on.
19/01/2026Implementing Digital Clinical Safety in Your GP Practice: A Complete Implementation Plan
Get ahead of emerging regulatory scrutiny by establishing DCB0160 compliance, appointing a Clinical Safety Officer, and building a clinical safety management system
11/01/2026Improving Access Safety and Performance in Your GP Practice: A Complete Implementation Plan
A systematic audit plan for practices post-October 2025 to ensure your access model is safe, equitable, and competitive—before the GP Patient Survey results lock in your reputation.
04/01/2026Improving Strategic Admin Workforce Planning in Your GP Practice: A Complete Implementation Plan
Diagnose what's broken, prioritize by risk and ROI, and build a business case for admin resource that solves real problems and pays for itself
04/01/2026Implementing a Robust Staff Training and Competency System in Your GP Practice: A Complete Implementation Plan
Build a systematic training compliance system with role-based matrices, gap analysis, and ongoing monitoring that demonstrates workforce capability to CQC
02/01/2026Improving Controlled Drugs Management in Your GP Practice: A Complete Implementation Plan
Implement systematic CD governance with daily reconciliation, secure storage, and occurrence reporting that meets regulations and impresses CQC inspectors